Connecting Renters and Hosts Across the Caribbean

Guest Responsibilities & Terms

Guest Commitments & Responsibilities

As a guest, you commit that you will be a legally licensed driver and provide a valid driver’s license via the platform. You will treat the vehicle and any applicable Extras well and will take all reasonable measures to return the vehicle and any applicable Extras on time and in essentially the same condition as received.

You will not allow anyone other than a person listed in the trip details as an Approved Driver to drive the vehicle you booked. Only drivers 25 years of age and older can be listed as Approved Drivers.

Financial Responsibility for Vehicle Damage

The guest that booked the trip (“primary guest”) is financially responsible for all physical damage to a booked vehicle that occurs as a result of negligence during a trip, plus any additional costs and fees resulting from damage of any kind to the vehicle. This includes, but is not limited to, scratches, dents, rim damages & interior damage.

When you book a vehicle on CCC, you agree that if any damage occurs to the booked vehicle during the booked trip, you will work with CCC to make a claim for coverage under any policy of insurance that applies to the loss.

Use of the Vehicle

Personal or Professional Use Only – Vehicles must only be used for personal or professional purposes. Any commercial use (e.g., ride-sharing, taxi services, transporting goods) is prohibited without prior written approval from CCC.
Timely Return – The vehicle must be returned on time and to the correct location to avoid penalties or additional charges.
Valid Driver’s License – Guests must present a current, valid driver’s license to the host before taking the vehicle.
Traffic Law Compliance – Guests must obey all traffic laws, including speed limits, no impaired driving, and no distracted driving (e.g., phone use while driving).
Seat Belt & Child Safety – All occupants must wear seat belts, and guests must comply with child safety laws.
Vehicle Security – Vehicles must not be left unlocked or with keys unsecured.
Full Financial Responsibility – Any misuse of the vehicle results in full financial liability for damage, loss, or related costs, regardless of fault.

Use of these features is subject to the terms and conditions of the vehicle manufacturer or technology provider. These terms may include:
System and service limitations
Warranty exclusions and liability limitations
Wireless service provider terms and privacy policies
User responsibilities regarding data use and sharing

Unless prohibited by law, you authorize the use, disclosure, or access to Vehicle Data and must inform any Approved Driver and passengers.
You release the host and agree to indemnify, defend, and hold harmless:
The host
The operator of the features or on-board devices
Wireless carriers and other service providers
Employees, officers, directors, and agents

You acknowledge that neither CCC nor the service providers are responsible for any damage (including incidental or consequential damages) due to device failure or improper use by you, an Approved Driver, or passengers.

Telematics Notice and Release

Vehicles booked on CCC may have features or an on-board device that monitors the vehicle during the trip.

The non-personal data collected may include:
Vehicle condition, damage, and accident records
Performance, operation, and diagnostic data
Mileage, acceleration, velocity, and fuel consumption
Fuel level, tire pressure, and odometer readings
Location, direction, and other vehicle-related information

Liability Disclaimer for Shared Vehicles & Personal Belongings

You acknowledge that CCC is not responsible and shall not be liable for the safety, roadworthiness, or legal status (e.g., whether the vehicle is legally registered or the subject of a stolen vehicle report) of any vehicles shared via the platform.

Rather, hosts have sole responsibility to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, not subject to a missing or stolen vehicle report, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), not subject to any applicable safety recalls, and otherwise satisfy our vehicle eligibility requirements.

You also acknowledge and agree that neither CCC nor hosts are responsible for lost or stolen property left in any vehicle or taken or damaged during a trip.

Vehicle Condition & Optional Extras

You understand that third parties own the vehicles and Extras offered through the platform. Each host is responsible for complying with all legal requirements (including ensuring the vehicle is registered and insured) and maintaining their vehicle(s) in a safe and roadworthy condition.

Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should upload photos of such pre-existing damage at the start of your reservation as described here to ensure you are not held responsible for pre-existing damage.

If you find damage on your initial inspection and fail to report it, CCC, third-party administrators, or insurance partners, may assume that the damage occurred during your reservation period. If, after your initial inspection, you believe that the vehicle is not safe to drive, please do not use the vehicle; instead, please contact the CCC team.

Unauthorized Vehicle Use & Theft Consequences

The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties.

Failure to Return on Time & Location – Not returning the vehicle as agreed or extending the reservation improperly may lead to it being reported as stolen.
Unauthorized Return Location – Returning the vehicle to an unapproved location makes you liable for any damage, loss, or theft until the host inspects it.
Misrepresentation – Providing false information about the booking, use, or operation of the vehicle is strictly prohibited.
Negligence & Security Violations – You are responsible if the vehicle or its safety equipment is stolen or damaged due to it being left unlocked, running, or unattended.
Failure to Cooperate – Not communicating in good faith with the host, police, CCC, or other authorities regarding accidents or vandalism may result in penalties.
Unauthorized Drivers – Allowing an unapproved person to operate the vehicle, providing false identity details, or using an invalid driver’s license violates CCC policies.

The primary guest who books the reservation is responsible for any private investigation costs CCC deems necessary to recover a vehicle that is not returned. In addition, a fee will be imposed on the primary guest if CCC and/or the host has to report a vehicle as stolen to law enforcement due to it not being returned.

Secure Usage & Incident Protocols

Vehicle Security & Incident Policies

Guests must lock vehicles, secure keys, and follow all safety measures. Report any incidents promptly and cooperate fully with CCC. Failure to comply may result in penalties or legal action.

Incident Reporting

In case of an incident, you must gather witness evidence, provide CCC or third-party claims administrators with a written report (including the identity and insurance details of involved parties), and fully cooperate in investigations. For damage beyond minor scratches, obtain CCC’s permission before continuing use. Failure to report or cooperate may result in legal action. If the vehicle is involved in a serious incident, you must follow all legal reporting requirements and promptly inform CCC. Any attempt to conceal or delay reporting may lead to penalties, including legal consequences.

Missing Vehicles

If a vehicle you have booked through the platform goes missing and/or is stolen during the reservation period (or extension period), you must return the original ignition key to the host, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 12 hours after discovering it has gone missing, and cooperate fully with the host, law enforcement, CCC, and other authorities in all matters related to the investigation.

Vehicle Repossession

CCC, a hired agent of CCC, or the host may repossess any vehicle booked through the platform without demand, at the guest’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.

Find the Perfect Ride for Your Trip!

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