Damage, Security Deposit & Post-Rental Charges
By making a booking on Carnival Cars Caribbean, you authorize us to place a security deposit hold (pre-authorization) on your payment card prior to the start of your trip. You agree that this security deposit may be used to cover any amounts owed under this agreement, including but not limited to damage, cleaning, or additional fees. Where the total charges exceed the deposit amount, you expressly authorize Carnival Cars Caribbean to charge your payment method on file for the full outstanding balance without further notice at the time of processing.
You agree to return the vehicle in the same condition in which it was received, excluding normal wear and tear. You are fully responsible for any damage to the vehicle during the rental period, including loss of parts, accessories, or documents, as well as any excessive cleaning requirements. This responsibility includes damage resulting from negligence, misuse, or unauthorized use of the vehicle and applies regardless of fault, except where otherwise required by applicable law.
Vehicle condition will be documented before and after each trip through inspections that may include time-stamped photographs, videos, and written reports. You acknowledge and agree that Carnival Cars Caribbean may rely on this documentation to determine whether damage has occurred and to assess the appropriate charges. In the event that damage or additional costs are identified, Carnival Cars Caribbean will assess the reasonable cost of repair, replacement, or cleaning and provide you with a summary of such charges via email or platform notification.
By completing your booking, you expressly authorize Carnival Cars Caribbean to charge your payment card after the trip has ended for any amounts owed under these Terms. This includes card-on-file transactions processed in accordance with applicable payment network rules, and no additional authorization will be required at the time such charges are applied. Where practicable, Carnival Cars Caribbean will notify you of any additional charges within seven (7) days following the return of the vehicle, and such charges may be processed either immediately upon assessment or after any applicable dispute period.
If you wish to dispute any charge, you must notify Carnival Cars Caribbean within forty-eight (48) hours of receiving notice and provide any supporting evidence. Failure to do so within this timeframe will be deemed acceptance of the charges. Carnival Cars Caribbean reserves the right to make a final determination regarding any dispute based on the available evidence.
You further agree not to initiate chargebacks with your payment provider for valid charges made in accordance with these Terms. Any improper chargeback may result in suspension or termination of your account and the pursuit of recovery actions for any outstanding amounts. Carnival Cars Caribbean does not provide insurance coverage for rentals, and you acknowledge that you are personally responsible for all damage costs incurred during your booking. You are encouraged to obtain your own insurance coverage where desired.
In the event that your payment method is declined or fails for any reason, you remain fully liable for all outstanding amounts owed to Carnival Cars Caribbean, and we reserve the right to pursue collection efforts, including legal action where necessary.
